When will I receive my order?
Normally, it will take roughly 3 to 4 working days starting from the day you send out the bank in slip before you receive the products. The followings are our working procedures:
|Day 1||You sent and we received your bank in slip. Please give us 24 hours to process.|
|Day 2||We verify your bank transfer. And get the item ready.|
|Day 3||We will pack and ship out the item and send you the tracking number. Please note that sometimes we might need an extra day or two if an item is out of stock. Of course, we will notify you of the delay.|
|Day 4||If there is no delays from J&T Express, you should received it on Day 4. For Sabah & Sarawak, it will take another day.|
Note: Time above is base on WORKING DAYS. Means, if you send us the slip on Friday, Day 2 is Monday and not Saturday.
For Sabah and Sarawak, it may take as long as 3 working days if the place is hard to reach (that’s 1 more day extra).